We Accept the returns within 1 week the date of delivery. Items must be in their original condition, unused, and with all packaging intact.
Certain products like in our website are non-returnable
To initiate a return, please contact our customer support team at Support@thehoneyrichin Provide your order number, a brief description of the issue, and relevant photos it necessary. Our team will guide you through the return process, including return shipping instructions.
If the return is due to our error, we will cover the return shipping costs. For other returns, you may be responsible for the return shipping charges.
Once we receive and inspect the returned item, we will initiate a refund. Refunds will be processed to the original payment method. Please allow 10 days for the refund to appear in your account.
Refunds are issued in the following cases: Order cancellation before shipment. Return of eligible items as per our Return Policy. Product defects or damage. Non-delivery due to our fault.
Refunds will be initiated after the eligible retum is received and inspected. If the payment was made via credit card, it may take a few business days for the refund to reflect in your account.
We offer standard and expedited shipping options. Shipping costs are calculated based on the weight and delivery location.
Delivery will occur within 1-2 days after payment is received.
Orders are typically processed within 3 business days. You will receive a confirmation email with tracking details once your order is shipped,
We deliver to most locations within India. Please check our website for specific delivery zones and any applicable restrictions.
In case of a delayed or lost shipment, please contact our customer support team for assistance. We will work to resolve the issue promptly